Shipping Policy

Any returned order with the free shipping promotion will have a fee of $9.99 deducted from the store credit.

 Ace Kouture ships WORLDWIDE.

All items are shipped within 2-3 business days from purchase unless stated otherwise.thank 

Pre-order/Special order items that may have a longer processing time and processing dates are usually indicated on add to cart page or button.

You will receive a tracking number for your shipments.

Whilst we endeavour to deliver within the stated time, we cannot be held responsible for any delays caused by the shipping company or customs clearance of the destination country.

We have no control over custom or duties imposed by foreign countries and won’t be responsible for any additional fees associated with them if any at time of delivery for international shipments.

If your order contains a "Pre-order" or "Back-order" item, please note that it will be shipped together with the rest of the items in your order. If you would prefer to receive "in stock" items at the earliest time, kindly place a separate order.

Refused deliveries will incur the cost of the original shipping cost plus the return cost. In cases of a refused delivery, please note that the total delivery cost, return shipping cost and a 30% restocking fee will be deducted from your refund.

If our system shows that your package was signed for and/or delivered we won't be held accountable, we also won't be held accountable if the package gets lost during return.

Shipping costs are non -refundable.

Kindly review and make sure all your information is accurate before placing an order as we might not be able to modify or cancel an order once it’s placed.